UX | CX Awards 2026: Two Gold and one Silver for Noetik

UX | CX Awards 2026: Two Gold and one Silver for Noetik

Noetik took home three awards, two Gold and one Silver, at the UX | CX Awards 2026, the Boussias Events institution that recognises the leading practices and innovations in user and customer experience design in Greece. It is the fourth consecutive year that the company has been honoured at these awards, confirming its steady commitment to digital solutions that start from the person who will use them.

This year's winning projects come from three entirely different industries: automotive, pensions and food. The common thread is the same in all three: a complex process made simple, fast and transparent for the end user.

The ceremony

The awards were presented on Wednesday 23 September 2026 at Anais Club in Athens, in a joint ceremony with the Search & Discovery Awards, attended by more than 300 executives from brands, agencies and technology companies. The UX | CX Awards celebrated their fifth year, with Dr. Emmanouela Magganari, Associate Professor and Chair of the Marketing Department at The American College of Greece, presiding over a jury of more than 30 industry experts and academics.

Gold | Best in Automotive: e-AutoBid, online vehicle auctions

e-AutoBid is the online vehicle auction platform Noetik designed and built for insurance companies, leasing firms and automotive professionals. In a market where used and damaged vehicles were traditionally managed by phone, email and scattered paperwork, the platform digitised the entire cycle: from vehicle submission and real-time bidding to transfer of ownership and delivery.

Certified dealers follow auctions live on native iOS and Android apps and react instantly to real-time notifications. An AI module automatically detects and masks licence plates, faces and personal data in vehicle photos, cutting preparation and publishing time per vehicle by 70%. An internal operations module digitises document checks, appraisals, invoicing and transport coordination, shortening delivery by 10 to 20 days.

e-AutoBid now serves a constantly growing network of certified dealers across Greece and has evolved from an auction marketplace into a complete vehicle lifecycle management ecosystem.

Gold | Best CX in Online Experience: iSintaxiMou.gr, pension calculation platform

iSintaxiMou.gr is an advanced online pension calculation and planning platform, built by Noetik together with the pension advisory team of "I Sintaxi Mou". A reliable estimate of a person's main and supplementary pension, across dozens of funds, with successive insurance periods and purchased years, used to take weeks of appointments with advisors, at a cost that exceeded 2,000 euros for complex cases.

Noetik modelled Greek social-security legislation from 1950 to the present day in a custom actuarial rules engine capable of handling thousands of combinations and scenarios. Each user's insurance history is imported automatically from the national ATLAS system, normalised and filtered, so nothing has to be typed in line by line. From there, the platform works as an interactive simulation environment: users change their retirement age, working years or purchased years and immediately see the effect on the amount.

The result is a 15-minute digital journey with online payment and instant results, which saw strong user engagement from its very first months.

Silver | Best in Food & Beverage: Spoosh, overnight oats e-shop

For Spoosh, a new overnight-oats brand, Noetik delivered the entire digital-first brand experience: branding, logo, packaging and a custom e-commerce ecosystem built from scratch without ready-made templates. With more than 65% of visitors arriving from social media and influencers, the store's architecture is strictly mobile-first, with as few steps as possible between landing and checkout.

At its heart is the "Build your Box" feature: shoppers pick a box size (6, 12 or 24 meals) and compose its contents, with transparent pricing at every step. This playful, conversion-oriented experience lifted average order value 30% above the initial forecasts.

The biggest challenge was launching an entirely new product category in the Greek market, online only, to an audience that had never tried it. The market responded immediately: sales exceeded expectations from the very first quarter, with 37.5% repeat customers. That success led to B2B ordering for wholesale partners and the brand's expansion into Cyprus.

Four consecutive years of awards

This year's awards follow Noetik's distinctions at the UX | CX Awards 2025 (two Silver and one Bronze for RAAEY's Building Energy Efficiency Marketplace and for EventsAdmin) and at the UX | CX Awards 2024 (two Gold and one Silver for the Smart Energy Saving Guide and The Meet Market), as well as the company's earlier recognitions at the Digital Media Awards, BITE Awards, Green Brand Awards and e-Evolution Awards.

Energy, education, retail, automotive, pensions, food: the same approach, starting from the user and measuring the outcome, keeps proving itself in every industry.

Our warm thanks to our partners at e-AutoBid, iSintaxiMou.gr and Spoosh for their trust, to the Noetik team that brought these projects to life, and to Boussias Events for organising the awards.