iSintaxiMou

The Challenge

In Greece, finding out what your future pension will be has traditionally meant collecting years of insurance records, making sense of constantly changing legislation, and paying an accountant or labour lawyer to run the numbers. For most people the process was slow, costly and opaque, and many had no clear picture until they were close to retirement.

iSintaxiMou set out to change that: to give every insured worker a reliable pension estimate on their own terms, in minutes, from any device.

The Solution

Noetik designed and built iSintaxiMou as a complete self-service platform, not just a calculator. Users create an account, enter or import their insurance history, and receive an instant estimate of both their primary and supplementary pension. They can return at any time to adjust their data and recalculate.

Behind the simple interface sits a full commercial platform, with a freemium model, a Premium subscription, integrated online payments, and fully automated invoicing that is compliant with Greek tax requirements.

How the Platform Works

Guided calculation flow. A clear four-step process (personal details, work history, review and adjustments, pension results) leads users through a complex calculation without forms full of technical or legal jargon.

e-EFKA ATLAS integration. Premium users can import their insurance history directly from ATLAS, Greece's national social-security record system, instead of entering it year by year. Work history can also be added annually or in bulk.

Online payments. Users upgrade to Premium in a few clicks through a secure online payment flow integrated into the platform.

Automated AADE-compliant invoicing. Every payment automatically generates an invoice or receipt, which is transmitted to AADE's myDATA platform and receives its official MARK number. No manual accounting work is involved.

User accounts and self-service. Registered users manage their profile, saved calculations and subscription on their own. A knowledge base, blog and support area answer common questions before they become support requests.

Security by design. The platform was developed under Noetik's ISO 27001-certified information security framework, which is essential for a service that handles personal insurance data.

Built to scale. A responsive front end works on any device, and a modular back end is ready for new features and multilingual support.

Results

iSintaxiMou turns one of the most confusing processes a Greek worker faces into a simple, transparent experience that users complete on their own. For the client, it is a revenue-generating digital product: acquisition, payments, invoicing and support run with minimal manual effort.

The platform's user experience was recognised with GOLD for Best CX in Online Experience at the UX | CX Awards 2026.